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The best way is by email, here are our email adresses by department:
You can contact us by clicking on the messenger app Icon at the bottom right corner on our website.
Click here to go to our Facebook page.
Certain products will for your machine's model before adding it to the cart so that we may verify if the product is compatible. Even if that field is absent, you may ask us about product compatibility at any time.
No, but we try as often as possible to indicate it if a product is out of stock. Don't hesitate to contact us to confirm the availability of a product.
This means we do not keep a steady stock of this product. We will order it from our supplier when you order, and we will keep you updated with delays.
Except when indicated otherwise, all of the products sold on our website are brand new.
We have a great selection of used and refurbished machines. They are inspected before resale and come in all shapes and prices. Contact us for more details !
As soon as you complete a cart, an order will be created. If you haven't completed the payment, an automatic email will be sent as a reminder. We cancel any unpaid order after two weeks. We do not process unpaid orders, so you may create them to estimate costs without worry.
If you've completed the payment of your order and would like to cancel it or return any products, please redirect to our return policy page or contact us at [email protected] for more information.
When viewing your orders on your account, each order has a status showing what stage your order is in.
If you have any questions about your order or its status you can contact us at [email protected].
For more information about shipping and returns, please refer to our Shipping and return policy.
For more information concerning our payment methods, click here.
For more information specifically on financing with Paybright, click here.
If you haven't found the answers you're looking for, feel free ton contact us by phone, Messenger or email.