Privacy policy

Policy model of confidentiality. Introduction Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. Therefore, we are committed to respecting the privacy of the personal information we collect. Collection of personal information We collect the following information: Name First name Address Postal code email address Phone / fax number The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as described in the next section, cookies and / or logs to gather information about you. 

Forms and interactivity:
Your personal information is collected by means of a form, namely:

Website registration form
Order form
Survey
contest
We use the collected information for the following purposes:

Tracking the order
Information / Promotional Offers
Contact
Web site management (presentation, organization)
Your information is also collected through the interactivity that may be established between you and our website as follows:

Statistics
Contact
Web site management (presentation, organization)
We use the collected information for the following purposes:

Forum or discussion area
comments
Correspondence
Information or for promotional offers
Log files and cookies
We collect certain information through log files and cookies. This is mainly the following information:

Pages visited and queries
Time and day of connection


The use of such files allows us to:

Improved service and personalized welcome
Custom consumption profile
Tracking control
Statistical
Right of opposition and withdrawal
We are committed to offering you the right to oppose and opt out of your personal information.
The right of opposition is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can:
Postal Code: 1651 boul des Promenades, Saint-Hubert J3Y5K2
Email: gestion@penelope.ca
Phone: 450-443-0888
Website section: https://penelope.ca/

Permission to access
We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify or delete information concerning them.
The exercise of this right will be done:
Postal Code: 1651 boul des Promenades, Saint-Hubert J3Y5K2
Email: gestion@penelope.ca
Phone: 450-443-0888
Website section: https://penelope.ca/

security
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
SSL (Secure Sockets Layer) Protocol Access Management - Authorized Person Access management - person concerned Network monitoring software Computer backup Digital certificate development Login password Firewalls We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.
Label Our privacy commitments meet the requirements of the following program:
Legislation We are committed to respecting the legislative provisions set out in: Quebec